Dear Prana Members:
Thank you for your continued support! We are so happy to welcome so many members back to the studio! We appreciate you taking a little time to review the reminders below. See you soon!
Doors will open only 10 minutes before class begins. If you arrive earlier than that we ask you to wait in your car or outside until the door is unlocked. This is very important to help give staff time to clean and sanitize and for the previous class to leave before the next class begins. Remember that the door will be locked once the class begins so please be on time.
Late Cancel/No Show Policy
We continue to struggle with a high number of late cancels for our classes. In order to assist both members and staff, we are changing the late cancel policy:
You now have up until 6 hours before a class start time to cancel your class reservation.
If you cancel with less than 6 hours or do not show for your class, you will be subject to the $20.00 cancellation fee. Your card will automatically be charged, even if there is no waitlist for the class.
This policy will be strictly enforced beginning April 1.
Signing Up for Class
During Phase 3, Prana is limited to 50% capacity. Therefore clients must continue to book their class in advance. Members can sign up two days ahead of time beginning at midnight.
One Class per Day
Please continue to sign up for just one class in advance. If there are class openings on the day of class you can sign up for a second class.
If you are on the waitlist you will be notified by email or text that you have moved into the class. Please confirm your spot through Mindbody if you plan to attend. This will give us the chance to offer the spot to someone else if you can not attend.